Contact Us
Seeking Assistance with Matrix Trader? Rest assured – our dedicated support team is at your service. You can easily reach out to us through either email or phone, choosing the option that suits your convenience best.
It’s important to note that our support team specializes in offering technical and general assistance exclusively for Matrix Trader, as well as addressing queries related to our Matrix Trader build-it version.
If you require assistance concerning your trading activities, we kindly request that you direct those inquiries to one of our execution brokers. In the event that you haven’t yet established an account with one of our endorsed brokers, please inform us, and we will facilitate direct contact with them on your behalf.
Our team is available to assist you from Monday to Friday, 9:00 am to 6:00 pm, UTC+8.
Whether your needs revolve around technical support or a desire to gain deeper insights into our trading system, our team is here to ensure you extract the utmost value from your Matrix Trader experience.
Learn how You can Start Your Trading Journey
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*** All Trading carries risk.